Payroll for November Skipped

We can delete the submitted pay runs and recreate them to submit the payroll for November, c-edwards.

Before deleting your payroll, please understand that you'll need to print all payslips and reports. Also, you cannot delete an individual payment within a pay run. If you delete a pay run, QuickBooks will remove all employee payments associated with that payroll.

If you have a scheduled pay run that has already been submitted to HMRC and want to delete it, create a new pay schedule and, add the employees using the same payroll ID. If that doesn’t work, I recommend contacting HMRC and setting up the employees with new payroll IDs.

Here's how:

1. Go to the Payroll menu, then choose Employees.
2. Select an employee.
3. Navigate to the Payroll payment list tab.
4. Find the payroll that you submitted for December.
5. From the Action column, click the dropdown icon, then select Delete.

Afterward, recreate the payroll. However, you'll need to contact our support if you are prompted to delete the payroll so they can assist you with this.  

Additionally, you can access this material to guide you on efficiently closing your fiscal year in QBO: Year-end guide for QuickBooks Online Core Payroll.

I'll be around whenever you need further assistance. Please let me know in the comment section.

Thanks for coming back to me.  I think I was able to resolve this by deleting the "payroll payments" for each staff member for November and then redoing the payroll and resubmitting it to FPS as a correction.  However I will need to check this has worked in a few days on the HMRC portal.

In the old system after every payroll I would adjust the underlying payroll journal entry to make the payment from a wages liability account, in fact a separate account for each staff member.  That way if there is ever an issue of overpayment or underpayment it can be seen and corrected (an issue such as this one).  However I can't seem to figure out how to access the underlying journal to make this change.  From the journal report I keep getting bounced to the payment check which I cannot alter.

Handling the situation of an inadvertently skipped payroll run can be tricky, @c-edwards. I appreciate your time and effort in addressing this issue, especially since accuracy in payroll submissions is crucial. I want to ensure I provide you with the correct information so your payroll records are accurate and everything is in order with HMRC.

Your payroll for November should now be correctly processed since you've recreated the payroll payments and submitted a new FPS to HMRC. HMRC will consider the latest submission as the accurate data and amount paid to the employee. However, it's essential to ensure that any previous incorrect FPS submissions have been deleted. If you haven't done this yet, you can follow these steps:

1. Go to Taxes in your QBO account, and select Payroll tax.
2. Open the previous incorrect FPS submission.
3. Select the bin icon.
4. Hit Yes, remove to confirm.
   

I'm adding this guide for further reference: Submit an FPS to HMRC in QuickBooks Online Core Payroll.

As you mentioned, in the previous QuickBooks Online (QBO) Standard Payroll, we could edit each payslip through the Journal report since each transaction type was recorded as a journal entry. Currently, each payslip is designated as a payroll payment, and editing their associated wage accounts must be done through a different method. I've added a screenshot for this comparison:

To update the associated wage expense accounts of the previous payslips, follow these steps:

1. Go to the Company Cog, followed by Payroll Settings. 
2. Click on the pencil icon in the Accounting section.
3. Select the pencil icon for Wage expenses.
4. Pick which radio button applies to the question Where do you track employee wages in your QuickBooks chart of accounts?
5. When, hit Save.
   
6. Scroll down to Update transactions to update past transactions by choosing the pencil icon.
7. Enter the start and end dates for the transactions you need to include. Then, Save.
   

    

If you encounter payroll error codes in QBO in the future, I'm including this article as a reference: Fix payroll error codes in QuickBooks Online.

I hope the details I provided above ensure that your payroll for both November and December is processed correctly and that the payslips reflect the appropriate allocations. If there are any details you'd like to clarify or if you need additional assistance, please feel free to click the Reply button. Have a great day!