You’ll just have to make sure that you’ve set the Full Payment Summary (FPS) after running the payroll so this will be submitted successfully to the HMRC.
Take note that you should lodge an FPS on or before the employee's payday.
When using QuickBooks Online Advanced Payroll, after finalizing your pay run, you can either choose Lodge Pay Run now or Lodge Pay Run manually at a later date.
If you’d choose to Lodge Pay Run now, it will lodge your pay run to HMRC as soon as you click the finalise button. But if you choose Lodge Pay Run manually at a later date, it will not lodge your pay run to HMRC until you click the Lodge pay run button on the pay run screen.
Check this article for more information: Lodging FPS to HMRC in QuickBooks Online Advanced Payroll.
Let me know if there's anything that you need. I'm always here to assist. Have a great rest of the day!
Thanks for your reply. I have 5 staff in the Monthly Salary. The details for 4 staff are getting through to HMRC but 1 isnt. Its the same employee each month that isnt going through, yet my payrun says it has been lodged with HMRC
Yes they are appearing in the list with all the other employees. There's actually 6 in the Monthly run not 5 as I previously stated.
When reconciling our PAYE Figures the HMRC Say we owe less than we do. The differences seem to be the same employee each month. This employee has actually checked her online tax account & she has no earnings for April & May.
Yes I am making submissions & the test submission is set to No.
I am getting pay run lodged with HMRC at the end of each pay run.
We changed from Quickbooks desktop to Quickbooks Online at the beginning of the new tax year. Not sure if there is a problem with payroll ID numbers. We transferred the payroll ID Numbers from our old system
If you have transferred the ids everything should go through fine. Can you go to reports-RTI messages and get the correlation ID for the most recent submission and using that have HMRC check for the submission on their side. Let us know how you get on.
The HMRC do not recognise the one employees payroll ID number as 1. On the quick books desktop this employee was 001 & after transferring to Quick books online Advanced payroll at beginning of new tax year it is 1.
Can you suggest anything to correct this please ?
Hello Paula-Mellor 👋 I would get clarification from HMRC before amending things in QuickBooks, If the employee's payroll ID number should have been 001 and you have run payroll, you will need to roll the payroll back and correct the ID number ( Employee settings>tax &NI details) and re-run payroll as a correction to earlier submission, To delete/rollback the payroll please see link with the steps, Any questions please don't hesitate to ask as advised I would get clarification from HMRC. Thanks