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matthew28
Level 1

pensionable pay

I am using quickbooks advanced payroll

One employee is being paid SMP

Quickbooks is assessing employee contributions pensionable pay correctly

It has decided that pensionable pay for employers contributions is 0

3 REPLIES 3
GeorgiaC
QuickBooks Team

pensionable pay

Hi matthew28

 

Thanks for joining us here on the Community. 👋 

 

Please check that the Employer Pensionalble option is showing ticked on the SMP pay category by going to Payroll settings > Pay categories > Scroll down to the SMP category and click to expand. 

 

Thanks!

matthew28
Level 1

pensionable pay

Thanks Georgia

 

It turned out I needed to go into the salary category and tick the employer's pension box  for that as well

 

 

matthew28
Level 1

pensionable pay

The other staff are now correct going forward but it was still  assessing employer contributions on the SMP as 0.

I then went in again to the SMP on the employee and ticked the Pension Protection Box and  inserted the  employers contribution amount in there and it then shows up on the reports.

 

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