QBO Advanced Payroll not able to create a payroll journal and post it to QB. Month 1 worked ok, generated journal and sent FPS to HMRC. Had an e-mail from QB to say "this is already under investigation" and "Some users are experiencing the same thing". When I tried a Help Chat (for 2 hours) the chat people didn't know about the problem and were clearly struggling to understand the problem, nor how to resolve it. I ran out of time, so had to end the chat. Anyone else have any knowledge of this?
