Hello MrsParsons, thanks for reaching out to the Community. We can see that your case was looked at today by the senior technicians. We currently do not have an update which we understand is not ideal. In the past, when users had this issue with the enable message, it has been a visual error caused by the cache, we appreciate all the steps you have done and that it is not the case for you. We'll be in touch via email as soon as the engineers have a fix in place.
We welcome any other users who have had a similar issue to comment with how it was resolved for them.
