A terminated employee has rejoined the company. He was reactivated on the payroll system - how to amend?

M for TF · ‎January 16, 2020

He hasn't been paid since returning and I understand he should be put on as a new employee. Is there a way to roll back his reactivation - can I terminate back to the original date and add him as a new employee?

John C · ‎January 16, 2020

Hi M for TF

We apologise for the previous post. When an employee is re-employed they will have to be classed as a new employee, they should not be re-activated as it causes issues including that which you have experienced.

We advise you to rollback/delete the payroll to when the employee was reactivated in

and use the 'Terminate button' on the employee itself instead of the one on the pay run, then create a new employee.

View solution in original post

IntuitLily · ‎January 16, 2020

Glad to see you again, @M for TF.

Yes, you can add a terminated employee as new and enter the P45 information. This way, you won't have any issues with the HMRC reporting.

The Community always has your back, and assistance is just a post away. Have a fantastic day!

M for TF · ‎January 16, 2020

Thank you but this has posed another issue.

The P45 which was issued in December appears to have been reset (and in effect erased) by the system. This is not correct apropos reporting to HMRC.

John C · ‎January 16, 2020

Hi M for TF

We apologise for the previous post. When an employee is re-employed they will have to be classed as a new employee, they should not be re-activated as it causes issues including that which you have experienced.

We advise you to rollback/delete the payroll to when the employee was reactivated in

and use the 'Terminate button' on the employee itself instead of the one on the pay run, then create a new employee.

IntuitLily · ‎January 16, 2020

Hello, @M for TF.

The previous steps I've provided does cause issues with the reporting. I've already updated my answer above to confirm with my colleague's suggestion.

Let me know if there's anything else you need. I'll be around to help. Have a good one.

M for TF · ‎January 19, 2020

Thank you for the update which now aligns with what I had discovered.

Moving forward, I have not completed a payrun on the rejoiner - does this mean I can simply terminate him in the employee section as per the original date? Will the P45 reappear?

I am happy with setting him up as a new employee again but need to ensure his P45 from the correct original termination appears.

JasroV · ‎January 19, 2020

Yes, you can, @M for TF.

You can terminate your employee since you haven't completed a payrun to your employee.

I'd also recommend getting in touch with your accountant if you want more tips on how to better record this.

In case you want to learn more tips on how to manage your QuickBooks Online (QBO), you can always visit our Help articles page for reference.

Don't hesitate to leave a comment below if you have other questions managing your employee. We're always here to help.

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A terminated employee has rejoined the company. He was reactivated on the payroll system - how to amend?