Hi Kevin, thanks for getting back to us - do you have more than one pay schedule set up (you can check this by going to the Cog > Accounts & settings > Payroll > Pay schedules) and have you ran each of these into the new tax year?
Thanks for confirming which one you have Louise, so you can only add a new pay run schedule at the beginning of the tax year you cant add a new payrun schedule until then. That will be why you are getting that error message.
Ok thanks for clarifying that. So once the new financial year has started 6th April 2021, I can add a new weekly pay schedule with a pay date of 9th April 2021?
Hi Kevin, thanks for getting back to us - do you have more than one pay schedule set up (you can check this by going to the Cog > Accounts & settings > Payroll > Pay schedules) and have you ran each of these into the new tax year?
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