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Hi, Karan! Once you run your payroll this current tax year, your P32 should not show as blank. An accumulation of historical data can lead to unexpected behaviors. We can take some troubleshooting steps to get you past this, ensuring you can get an accurate view of your tax reports.
To start, open your account and run the P32 report through an incognito window to rule out the possibility of a webpage issue. You can accomplish this by utilizing the following keyboard shortcuts:
- Google Chrome and Microsoft Edge: Ctrl+ Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
Once the report shows the accurate information, return to your regular browser and clear your cache to start afresh. You can also switch to other installed supported browsers, which is a good alternative.
You might want to visit these resources for future reference in managing your payroll and employees:
- Change or delete a pay run.
- Edit employees in QuickBooks Online Standard Payroll.
- Email or download payslips.
Ensuring that your P32 report contains accurate information is crucial to avoid errors with your tax payments. Please click the "Reply" button below if you need further assistance. I'm committed to ensuring you always get the best possible help and make the most of your QuickBooks Online experience.
