Hi, Whenever I try to setup up my payroll tax I keep getting an error when entering my HMRC ref. No. Keeps saying theres and error and to contact us - Now payroll is late

Hello Becky47, 

Welcome to the Community page, 

could you send us a screenshot of the error you get when you enter your HMRC ref number in. Thanks 

Hello becky47,

I've reviewed your profile and it seems that you've already did a few troubleshooting steps on the other threads. It would be best to contact our Customer Care Team to further investigate this issue. Here's how you can reach them:

1. Log in to your QBO account.
2. Click Help in the upper-right corner and select Contact Us.
3. Enter "Problem updating HMRC reference number" in the description field and select Let's talk.
4. Select either Start a chat or Get a callback. 
5. Enter the necessary information to complete the request.

Please know that we are here if you have additional queries.