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1935 1451 4278 549
Level 2

How do I amend the payroll journal template in Advanced? (I amended the chart of accounts for payroll items. Now the journals won't post ).

Having invested much time sorting out issues after forced migration to Advanced, i was shown by operative how to amend/merge PAYE accounts. The final nail in the coffin is that now the pay run can't post to the journal as accounts have been deleted. The 'click here' for help takes me nowhere helpful.
Solved
Best answer July 27, 2020

Accepted Solutions
GeorgiaC
QuickBooks Team

How do I amend the payroll journal template in Advanced? (I amended the chart of accounts for payroll items. Now the journals won't post ).

Hi 1935 1451 4278 549,


Thanks for your post.

 

You can check the accounts which the payroll is set to post to by going to Employees > Payroll Settings > Chart of Accounts. 

 

If the accounts have been made inactive, you can re-activate these by going to Accounting from the left navigation menu > Chart of Accounts > Select the small cogwheel > Tick 'include inactive' and then re-active any required accounts. 

 If you have renamed any accounts. They need to be named the same name as in the payroll settings in order to post.

 

Please get back to us below if this does not resolve the issue.

View solution in original post

7 REPLIES 7
GeorgiaC
QuickBooks Team

How do I amend the payroll journal template in Advanced? (I amended the chart of accounts for payroll items. Now the journals won't post ).

Hi 1935 1451 4278 549,


Thanks for your post.

 

You can check the accounts which the payroll is set to post to by going to Employees > Payroll Settings > Chart of Accounts. 

 

If the accounts have been made inactive, you can re-activate these by going to Accounting from the left navigation menu > Chart of Accounts > Select the small cogwheel > Tick 'include inactive' and then re-active any required accounts. 

 If you have renamed any accounts. They need to be named the same name as in the payroll settings in order to post.

 

Please get back to us below if this does not resolve the issue.

1935 1451 4278 549
Level 2

How do I amend the payroll journal template in Advanced? (I amended the chart of accounts for payroll items. Now the journals won't post ).

hi and thanks for the reply. I followed the steps - good to know ! - but the account Wages Expense does not show when I click include inactive.  This is likely because I changed the name to PAYE: Wages & Salaries for two reasons.  One because I want it to show in the P's in the financial activities  and not W's which is the last item on the list and out of place with other payroll and pension costs.

And because in previous years it was not called Wages - it's really annoying that QB has renamed all the payroll accounts in Advanced. 

SO, to progress must I rename the account Wages Expense.? OR ideally can I amend the name of the account in the journal template? 

thank you.

1935 1451 4278 549
Level 2

How do I amend the payroll journal template in Advanced? (I amended the chart of accounts for payroll items. Now the journals won't post ).

Hi QB.  You said get back to you if your suggestion didn't work.  It didn't and I replied....but still waiting for your response to progress please. 

Angelyn_T
QuickBooks Team

How do I amend the payroll journal template in Advanced? (I amended the chart of accounts for payroll items. Now the journals won't post ).

Hello, @1935 1451 4278 549.

 

You can perform the steps that best works for you and your business. You can either rename the account or edit the journal once every payroll is completed.

 

I also recommend working with a professional accountant to help account or record your transactions accordingly. Also, feel free to open the articles from this link for additional references while working with QuickBooks or payroll in the future.

 

Let me know if you have any other questions. I'm a few clicks away to help. Have a good day!

1935 1451 4278 549
Level 2

How do I amend the payroll journal template in Advanced? (I amended the chart of accounts for payroll items. Now the journals won't post ).

I did rename it and that is the problem.  The journal won't  post so I can't amend it.  So neither of those options work best for me and it remains unsolved. 

It's gobsmacking that QB keeps advising people to work with a professional accountant.  I wouldn't have to if QB didn't insist I migrate to Advanced Payroll despite my protests that I am not a professional accountant and would like to stay on Standard.  So now I pay more for Advanced and must pay for a professional accountant. No thanks...other packages look more appeal every day. 

 

sanlam
Level 1

How do I amend the payroll journal template in Advanced? (I amended the chart of accounts for payroll items. Now the journals won't post ).

I want to use my own journals, how do I delete or amend the journals created by payroll? I need to allocate various classes and projects and the automatic payroll journal does not do this.

Also need to change the payroll date.

I am not happy with core payroll at all and it seems I am stuck with it.

MAnneJ
QuickBooks Team

How do I amend the payroll journal template in Advanced? (I amended the chart of accounts for payroll items. Now the journals won't post ).

The ability to turn off the automatic payroll journal isn't available in QuickBooks Online (QBO), @sanlam. I'm here to provide a workaround so you can continue managing your payroll journal.

 

Journal created by payroll depends on how you set up the payroll settings. Once you finish the setup, you can change it in the settings. 

Here's how: 

 

  1. Open your QBO account.
  2. Go to the Settings
  3. Select Account and settings
  4. Click Payroll.

 

Once corrected, you can set the effective date and review your payroll data.

 

Using your own Journal Entry is optional and requires an Accountant's attention. I recommend reaching out to your accountant to manage your journal accurately. Also, if you need to change the payroll date, you'll have to update them in your employees section. 

 

Moreover, before assigning classes and projects, we'll need to turn them on. Once done, you can manually assign a class to your employee's profile. 

 

Furthermore, you must use the Payroll Item Mapping Tool to assign payroll items to your hours.

 

I'm always here if you need further assistance with managing your journal entries. I'll be in the comments. Have a great day ahead.

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