It’s great to see you in the Online Community, thecountryfloris.
Thanks for being part of the QuickBooks family. I want to ensure you can enter the start date, so the workplace pension is properly tracked in your account.
The steps are simple and easy. I’ll be right here to guide you through the process.
- Go to the Gear icon at the top, then choose Account and Settings.
- Select Payroll on the left panel
- Click on the Pencil icon for Auto-enrolment start date.
- In the Did you pay any employees before subscribing to Quickbooks Online Payroll? section, mark the radio button for Yes or No.
- In the Choose your start date section, enter the correct date.
- Click on Save and Done.
The steps I provided should get you back to business in no time.
Keep me posted with the results or if you have any questions about QBO. Please know I'm always here to assist further.