I have added employee SMP leave, but it isn’t showing on the payrun no option to pay her SMP?

Hi Leedsfox What is the start date of the SMP and what is th edate of the payrun, whats's the employees start date and what payroll system are you using standard or advanced?

hi, start date of SMP is 10/05 and pay run is today, she started April 2019 and this is standard payroll 

Also I need to submit an EPS I thought this would be generated when I put her SMP info  in but nothing has been? Payroll needs to go through today and this is a nightmare to figure out?

Thanks for posting some updates about this payroll concern, @Leedsfox,

Let's make sure everything is set up correctly in your Standard Payroll. If the SMP not showing up when running payroll, try to check this link for the calculation and how it works: Statutory Maternity Pay (SMP) in QuickBooks Online Standard Payroll

Regarding your EPS submission, take note of the following requirements to be able to submit the data:

• If no payments to employees have been made within the current or past pay period (no payment period is indicated). In other words, no FPS filings have been submitted.
• To claim reimbursement for statutory payments (not including sick pay)
• To claim the Employment Allowance, if entitled.
• To show CIS Suffered for a period of time

You can send your EPS after completing all the payroll for the tax month, or by the 19th of the following month if HMRC has to give you credit for what you owe from the EPS. It isn't automatically created each time you run payroll. You should only submit one EPS for a tax period.

For the instructions and complete details about this, see this link here: Submit EPS to HMRC in QuickBooks Online Standard Payroll

Also, you can get in touch with our Support Team to help you with this. Our representatives can walk you through the process and help you further if there are payroll settings that needs updating. Here's how to contact us:

1. Go to the (?) Help menu to open the QB Assistant box.
2. On the page, enter Contact Support.
3. Pick Live Chat to connect with our live representative.
   
4. Once done, click the Live Chat link provided in the pop-up box.
   
5. On the next page, enter Payroll then Let's Talk.
6. Lastly, select Start a chat.

Let me know if you need further assistance with this. I'll be more than happy to share some more insights to help you. Have a nice day!

Hi, I have gone through the calculation post a lot, she qualifies for SMP. Do I need to add the SMP pay to get payslip as other taxable pay? I thought quickbooks would generate and populate this itself? 

I've claimed for the SMP from HMRC but read I had to submit an EPS for this :thinking_face: I’m a bit lost with it and stressed out. 

I’ve had to run payroll as it was due on Friday, I have left her payslip blank although have paid her SMP to her bank. I need to have this sorted for Friday?! 

Thanks for getting back here, @Leedsfox.

Once you have set up the SMP for the employee and entered it on the first pay run, the system will handle the calculation for the next pay run. When you go on the pay run for the next period, it populates the from and to date for the next batch of SMP payment. For more info, please see this article: Statutory Maternity Pay (SMP) in QuickBooks Online Advanced Payroll.

To further help you with this, I highly recommend reaching out to our Payroll Support team. To do so, please refer to the steps outlined by my colleague, Jen_D. 

Also, QBO has several ready-made reports that you can access to view your employee and business information. To get started, see this link: Run payroll reports. 

Fill me in if you have additional questions about this. I am always around to help. More power to your business.

Hello did you get to the bottom of this I’m having the same problem!!

Hello, Katiedlr. 

Have you tried the solution above shared my colleagues? If so and encountered the same problem.

I recommend reaching out to our Payroll support team. They can check your account securely and further assist you right away on how to handle SMP accordingly in QuickBooks Online. To contact support, please use this link for your reference. Payroll Support. 

Also, you'll want to consult with the agency for further guidance: Statutory Maternity Pay and Leave: employer guide.

I've added these resources to learn more details about SMP:

• Statutory Maternity Pay (SMP) in QuickBooks Online Advanced Payroll.
• Statutory Maternity Pay (SMP) in QuickBooks Online Standard Payroll.

Let me know if you need further assistance with this. I'll be more than happy to share some more insights to help you. Have a nice day!