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brett-williams-h
Level 1

I'm trying to set up payments, but it keeps asking me US related questions and I'm in UK. How can I change this?

When trying to set up the payments options, it asks me for questions like Zip code and Social security number, which are different in the UK, for instance zip code only lets you enter numbers, where as in UK post code is a mox of numbers and letters
2 REPLIES 2
EmmaM
QuickBooks Team

I'm trying to set up payments, but it keeps asking me US related questions and I'm in UK. How can I change this?

Hello Brett, Thanks for reaching out to the Community! Can we check with you what payments you're setting up? The US version of Quickbooks has Quickbooks payments. The UK version has the option to integrate Paypal as a 3rd party app for Payments and also Go Cardless but not a payments feature that is Quickbooks owned.

Fiat Lux - ASIA
Level 15

I'm trying to set up payments, but it keeps asking me US related questions and I'm in UK. How can I change this?

@brett-williams-h 

QB Payments is only applicable for US and CA based companies. If you are running a service provider, you can utilize a 3rd party proposal management app with the payment processor feature to accept payments by Visa, MasterCard, American Express, Diners Club (International), Discover (Domestic) and Direct Debit (BACS)

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