I need to make a paymnet for redundancy it is taking the pension contribution , how do i stop this

Hello Golf1234, 

Welcome to the Community page, 

In order to help you resolve your issue, 

Can we ask which payroll it is you are using in Quickbooks, is it Standard or Advanced?

The way in which to tell which one you have is on the left-hand main navigation bar, when you click on the payroll if you have two other tabs showing that say 'payroll' and ' employees' that is standard payroll and if you click on payroll and no other tabs show then it is advanced payroll you have. 

hi Ashleigh 

We are using advance payroll

Hi golf1234 Have you created a pay category for the redundancy payment, if so you'll have to ensure that it isn't included in the applicable pay categories for the employee and employer contributions within the pension settings. Payroll settings > Pension settings > contribution plans > applicable pay cayegories,

the box for applicable pay settings wasnt ticked, and the redundancy pay type was not in there anyway, however when i did click it it still took the insurance payment, 

Hello Golf1234, 

Thanks for coming back to us, 

Have you gone in the payroll settings>pension and checked what deductions are set if there for that payment category?

Are you setting up your own payment category or using a default one?

Are you using pension sync?