Missing employee on payrun

M for TF · ‎November 22, 2021

I am using QB advanced payroll and have been for several years. We have moved to a new account and the empoyees are set up, some are paid weekly, some monthly.

All employees are set up with full details on the system.

The monthly payrun will not pull in the monthly employees, yet it does recognise they are there if I 'add' the employee manually.

Any suggestions?

Ashleigh1 · ‎November 26, 2021

Hello M for TF, so there is a setting on the pay schedule to add employees that have this set as a default.

View solution in original post

GeorgiaC · ‎November 22, 2021

Hi M for TF, thanks for your post. Does each employee have a pay schedule assigned and showing under Employee settings > Pay Run Defaults > Pay Schedule? 🧐

M for TF · ‎November 26, 2021

Yes and that is why they appear in the manual add box.

Ashleigh1 · ‎November 26, 2021

Hello M for TF, so there is a setting on the pay schedule to add employees that have this set as a default.

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Missing employee on payrun