Payroll failed due to auto-enrollment but I am a sole director and the only employee. What have I done wrong?
Hi there, I have set up payroll to run my first monthly payment but QB says it has failed as I have employees that need to auto-enrol. I am the only employee and have selected 'Non-eligible jobholder' and 'No' to 'Enrolled in pension'. What have I done wrong and how can I fix it to enable the payroll to run? Thanks! Emily
Payroll failed due to auto-enrollment but I am a sole director and the only employee. What have I done wrong?
Thanks for always keeping us updated, emily-haydenasso.
I'm glad that everything worked out when you tried a different combination. Please know that you can always reach out to us again if you have any other questions.
Payroll failed due to auto-enrollment but I am a sole director and the only employee. What have I done wrong?
Hello James_1996 thanks for posting on this thread, have you tried what GeorgiaC had said, under 'which one applies' did you select 'none of the above' or 'inactive workplace pension'?
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