I have deleted payrolls for March,Apr&May due to wrong SMP calculation. FPS were submitted for 3 months but EPS was rejected for March, overdue for Apr&May. please advise

Hello there, herts,

You might not be able to file the EPS if:

• If you have paid employees within the current pay period (no payment period is indicated), FPS filings have been submitted.
• You haven't paid SMP or SPP before sending EPS.
• You have outstanding payrolls for the month. Then the EPS filing is listed, but cannot be submitted until you’ve run all payroll for the tax month.

I also recommend contacting our QuickBoosk support so we can check your account. Here's how: 

1. Click the Help (?) button in the upper right.
2. Select Contact Us.
3. Enter your concern in the field and select Let's talk.
4. Choose a way to connect with us.

• Chat - If you want to connect with our live chat representative. 
• Get a callback - If you want to schedule a call to speak with someone over the phone.

I'll be right here to help if you need further assistance.

Hi

I've been trying to submit my EPS for Month 10 and Month 11. I ended up deleting Month 10, in the hope that it might submit month 11 (Month 12 went through fine).  Both Month 10 and 11 have been rejected and now Month 10 is deleted.

I'm not sure how to proceed.  I've emailed HMRC but haven't had a response.

Any advice?

Thanks!

Do you have to submit an eps report if you have paid your employees. I am new to this so do you have to submit one each month anyway or only if employee has not been paid? 

Hello G-R-19, 

Thanks for posting on this thread, so on Standard payroll the EPS will only generate one if there is a change in the payroll. This link tells you more about Standard payroll here.  On Advanced payroll you can send the EPS automatically or manually, this link here tells you more about advanced payroll.