SMP going forwards

Hello Danster75, 

Welcome to the Community post, 

In order to help you, can we ask which payroll it is you use is it Standard payroll or Advanced payroll in your Quickbooks. 

HI Ashleigh, Standard Payroll

Thanks for clarfiying this for us Danster75, 

Can we ask is it just this one employee's payslip that has not been produced when you have done the august payrun or has it done it to other employees as well? 

no its not that its not producing a payslip, its that the system has not recognised her as SMP and has not put any figures into her SMP payments box

Thanks for the information and screenshots Danster75, 

Having looked into why it is not producing a value for the wage for this employee form the screenshots you provided us with, we can see that the reason in which it has done the payroll on a 0 balance is because in the leave section you have missed the average weekly earning out. 

You will need to calculate the average weekly earnings and then put it in that box save it and then roll back this payroll and then re-roll it and it should produce the figure for you. 

Get back to us below if you have any questions :smiling_face_with_smiling_eyes:

Not working at all.

Also Its says to not input in the AWE box unless switching software etc, hence why I left it blank, Ive now deleted the payroll run and re-inputted the amount in the AWE box, but to no avail as it won't let me save it.

Thanks for letting us know. 

When did you start the SMP in Quickbooks Standard payroll? 

Have you checked the HMRC SMP calculator as we?  

it would've been the previous payroll run so July's.

Thanks for clarifying that, 

Has any of the data changed? 

Can you make sure the data you have in matches HMRC SMP Calculator.  

If it doesn't match you will need to roll back to the start of the maternity leave, correct and redo the payrolls and then just paying the employee any differences that may arise.

Thankyou, I will investigate further, how does 1 roll back please?

Hello Danster75, 

Thanks for coming back to us here. 

The way in which to roll back in standard payroll is- 

Click into the lastest pay run in payroll history>download the payslips so you have a copy of the information> action top right-hand corner > delete pay run

You would do these steps for each pay run until you get to when you started the SMP. 

Okay so now I'm trumped, I believe the number 167 is higher than 112!! please advise..

Have you calculated The AEW figure on HMRCS calculator as this will tell you how much it should be. This link will take you there. https://www.gov.uk/guidance/statutory-maternity-pay-manually-calculate-your-employees-payments

Yes , figure to be inputted should be 167.6457692, rolled back etc no probs

Right, ok so it is just not letting you save that number so you can re-run the payroll, is it? 

Indeed:(

Hello Danster75, 

When you rolled back did you roll back to July or June? 

Both June & July, re did June no probs? laptop is going out the window very soon!

Is their a way to override this, as I need to run payroll and get people paid?