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eddie-paterson
Level 1

Submitting mileage expense claims through the Quickbooks app

Ive been trying the Quickbooks app to record and submit mileage claims. It records the trips OK with the milage and related cost. But how do I get the app to submit the trips to QBO? Nothing seems to happen!  The data just stays in the phone app, shows as reviewed but does not appear in the online app for approval and payment

4 REPLIES 4
EmmaM
QuickBooks Team

Submitting mileage expense claims through the Quickbooks app

Hello Eddie, Can we check are you master admin on your QuickBooks account? When you go to the mileage section on the browser version do you just have a black screen? Could you post a screenshot of what you see? Thanks

eddie-paterson
Level 1

Submitting mileage expense claims through the Quickbooks app

Hi

Yes I am Master Admin. I should have said we are using Advanced Payroll. When you refer to the " mileage section on the browser version" - where precisely is this?  Please give me the navigation route to get there.

EmmaM
QuickBooks Team

Submitting mileage expense claims through the Quickbooks app

Hi Eddie, On the left-hand side underneath the taxes tab there should be a mileage tab that will show all the trips recorded in the app. At the moment it is something that just records the trips and shows the cost per mile, it does not create an expense from it. Are you are looking to then record the mileage expense in QB and then the reimbursement in the advanced payroll?

eddie-paterson
Level 1

Submitting mileage expense claims through the Quickbooks app

Thank you - I've found it.  

But thats pretty useless and it doesn't even show it by person.

Whats the intended use case for this?

 

I was looking for an easier way for staff to enter mileage claims. I suppose the only other option it do manually  through the employee portal.  But that only allows the input of a financial amount - not distance.

So overall well below my expectations and seems of limited value

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