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Helen81
Level 2

Tax Code Update

An employees tax code has been changed to 716T X but when i try change it on the payroll its saying the below. What am i doing wrong?

 

Unable to save Tax and National Insurance details. Errors are: {"NationalInsuranceRecord.TaxCode":"Tax Code is invalid"}

Solved
Best answer August 01, 2024

Accepted Solutions
John C
QuickBooks Team

Tax Code Update

Hi Helen81 Thanks for reaching out to us here on the Community. The X on the tax code refers to Week1/Month1 therefore you don't include the X when entering the tax code and ensure that the Week1/month 1 field/box is selected.

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3 REPLIES 3
John C
QuickBooks Team

Tax Code Update

Hi Helen81 Thanks for reaching out to us here on the Community. The X on the tax code refers to Week1/Month1 therefore you don't include the X when entering the tax code and ensure that the Week1/month 1 field/box is selected.

Helen81
Level 2

Tax Code Update

Thank you 

John C
QuickBooks Team

Tax Code Update

Hi Helen81 You're very welcome, if you need any assistance or information in the future please reach out to us and we'll be happy to help you, enjoy the rest of the day.

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