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adamsconstructio
Level 1

Trying to use pay roll to pay self employed workers but does not accept utr numbers

 
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QuickBooks Team
QuickBooks Team

Trying to use pay roll to pay self employed workers but does not accept utr numbers

Thanks for checking in with us, adamsconstructio.

 

The option to use and set up payroll using a QuickBooks Self-Employed (QBSE) subscription is unavailable. However, you may check out different QuickBooks Online plans to choose the best option for you. To turn on the payroll after the conversion, you can follow these easy steps:

  1. Log in to your QuickBooks Online account. 
  2. From the Workers (Payroll) menu, click Employees
  3. Click Get started and select the payroll service of your choice.

 

If the same thing happens where the Unique Taxpayer Reference (UTR) is not accepted when paying employees, please contact our Payroll Support Team. They'll pull up your account in a secure environment and help you with this one.

 

You can use the Get started with payroll article to walk you through how to successfully set up and use our payroll service. 

 

Feel free to update us on the result of this troubleshooting in the comment below. I'd like to ensure this is resolved for you. You have a good one.

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