One of our employees has been furloughed since 1 March. I ran payroll as normal without realizing I need add a category. (We are usuing Standart Online Payroll)
We top up with 20%, so it was his regular salary.
Is there a way to change the payroll (to split into categories) which we ran on 31 March?
Let me guide you on how you can change the payroll for your furloughed employees, tavina.
We need to track first the furloughed employee then add in the payment category you have created. This way, you can split the payroll into categories on March 31.
For more details about this one, please refer to this article: COVID-19: Coronavirus Job Retention Scheme.
I've got a link here that contains articles about managing your employee's payroll: https://quickbooks.intuit.com/learn-support/employees-and-payroll/misc/02/uk-employees-and-payroll?l....
I'm just one click away if you need with submitting your payroll or any QBO related. I'll be here to ensure your success. Take care always.
Thank you for your prompt response.
The thing is I already have run that payroll, and unfortunately submitted to HMRC.
Shall I cancel it now, and done a correct one with a furloughed category?
Yes, you can cancel your payroll now, @tavina. Please take note that the system will delete all of the employee payments in it. Before performing that, make sure to print out all the payslips and reports. These will serve as your reference when you recreate the correct one with a furloughed category. I'll guide you how.
After cancelling the payroll, we'll attempt to delete the corresponding journal entries in the software. Also, we'll remove the FPS from the program even though you've submitted your payroll to HMRC. For more details, see the What happens when you delete a payroll section through this article: Deleting A Pay Run in QuickBooks Online Standard Payroll.
Once done, you can refer to the steps provided by my peer above on how to track your furloughed employees.
During this pandemic, QuickBooks is committed to helping you, your business, and your employees. With this, I'd suggest visiting this website: Small Business Support. It provides you practical tips and resources when running your business during these trying times. You'll also find the latest announcements about the support available from the UK Government.
I'm always here to help if you need anything else. Keep safe always, @tavina.