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Everything you need to know about banking in QuickBooks Online - Discover more
hannah-envtech-c
Level 1

SMP payment amounts are not posted to a journal entry or deducted from our payroll liabilities showing as owed to HMRC just rolled into payroll core now not working.

I am told by QB i have to log into HMRC and find out  the difference between the amount showed as owed on HMRC system with the QB account and make a manual journal entry to contra the difference. This was always done automatically in the old payroll system, but payroll core appears not to work  
1 REPLY 1
JoesemM
Moderator

SMP payment amounts are not posted to a journal entry or deducted from our payroll liabilities showing as owed to HMRC just rolled into payroll core now not working.

Some features aren't available in QuickBooks Online Payroll Core, Hannah.    I'll guide you on how to send feedback to our product development team.

 

In QuickBooks Online Payroll Core, the option to automatically add a payroll journal is unavailable. We want to let you know that we value and appreciate all feedback and suggestions related to our products. You can directly submit them to our product engineering team by following these steps:

 

  1. Go to the Gear or Settings icon and select Feedback.
  2. Enter your comments or product suggestions.
  3. Click Next to submit feedback.

 

Our Product Development team will receive your feedback directly to enhance your overall experience with the QBO. The dedicated platform enables our developers to prioritize requested features and improvements based on customer input.

 

 I'll share these resources that will guide you on how to correctly set up the SMP in QuickBooks:

 

 

If you have any other questions, you can leave them in the comments. I'll be here to help.

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