cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
nsherwood-aca
Level 1

Started using Quickbooks payroll after the start of the tax year and have just noticed the starting position is wrong. It will not let me overwrite, how can I correct it?

 
3 REPLIES 3
Rasa-LilaM
QuickBooks Team

Started using Quickbooks payroll after the start of the tax year and have just noticed the starting position is wrong. It will not let me overwrite, how can I correct it?

Greetings, nsherwood-aca.


Thanks for being part of the QuickBooks family. I can help and guide you on how to correct the starting position.


Just to clarify, did you already run payroll? While I wait for the details, I’ve laid out some steps to fix the issue.


If you’ve created a paycheque, delete it so you can update the Payroll History. Let me guide you through the steps.


Here’s how:

 

  1. Go to Employees on the left panel, then select Payroll.
  2. Under Payroll History, select the paycheques to be deleted.
  3. On the Payroll details page, click on the Thrash icon.
  4. In the Delete this payroll? window, make sure to read the reminders and type YES in the field box.
  5. Choose Delete.   
  6. Go to the employee’s profile, then click on the Pencil icon for Pay history.
  7. In the Other employers have paid window, enter the correct amount.
  8. Click on Save.

However, if you haven’t run payroll yet, update the year to date amount for each employee. Let me show you how.

 

  1. Go to Employees on the left panel, then choose Employees.
  2. Select the employee you’re working on.
  3. Click on the Pencil icon for Pay history, and input the correct amount.
  4. Choose Save.

To help get started with using the Payroll feature, I'm including an article with links on how to manage employees' pay, tax information, process forms, etc.: QuickBooks Online Payroll Hub.

 

There you go. The payroll data should now be in tiptop shape.


If you need further assistance with any of these steps, post a comment below. I’m happy to help. Have a good one.

 

nsherwood-aca
Level 1

Started using Quickbooks payroll after the start of the tax year and have just noticed the starting position is wrong. It will not let me overwrite, how can I correct it?

Thanks for the response.

 

So if 8 payrolls have been run since using Quickbooks payroll software, they would all need to be deleted and re-submitted?

 

 

TaliaI
QuickBooks Team

Started using Quickbooks payroll after the start of the tax year and have just noticed the starting position is wrong. It will not let me overwrite, how can I correct it?

Hello nsherwood-aca,

 

That is correct, you will need to rollback to when you started using payroll, change the start date and then run the payrolls again. When resubmitting the FPS, make sure to select 'correction to earlier submission' as your reason for late submission.

 

Thanks,

 

Talia

Need to get in touch?

Contact us