Copy emails

Hi BCW_christine, thanks for your post - we're not aware of any issues with this, have you checked any junk/spam folders to see if the emails are being delivered to here? Mail providers may flag repetitive emails and begin to automatically mark these as spam. 

Hi Georgia,

I spent time on the phone with your customer services yesterday who promised me a call back from a supervisor and, of course, I never rec' a call.  This has been an issue since last week of March 2022 and I was told by QB yesterday this is a known fault and your engineers are working to fix but have no idea when it will be fixed.  Can you investigate further and let me know please

Hi Georgie

can someone please get back to me on this.

Thank you, Christine

https://quickbooks.intuit.com/learn-support/en-uk/multi-factor-authentication/receive-important-emai...

I have tried everything. It doesn't work.  I have to manually save Customer statements and invoices and manually create an email.  It is taking up an enormous amount of time.  This started failing in March this year and your chat system is useless / I can't find an email address for your company.  

Hi BCW_christine, thanks for trying those steps - please reach our online chat support or call  0808 234 5337 so that we can investigate this further. 🙇‍:female_sign: