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HilaryNaylor
Level 2

Error when importing employees

Importing some employees and I'm getting these validation errors but I can't see the fields on the csv:

 

  • Error validating pay run settings: 'Default Pay Cycle Id' should not be empty.,'Default Pay Category Id' should not be empty.,'Default Location Id' should not be empty.
Solved
Best answer September 23, 2020

Accepted Solutions
GeorgiaC
QuickBooks Team

Error when importing employees

Hi HilaryNaylor,

 

Thanks for your post - can I check if you have column headings on the CSV for 'PaySchedule' and 'PrimaryPayCategory'?

 

You can see the minimum field requirements for this here - please get back to us below if you're continuing to have trouble with this. 👩‍💻

View solution in original post

4 REPLIES 4
GeorgiaC
QuickBooks Team

Error when importing employees

Hi HilaryNaylor,

 

Thanks for your post - can I check if you have column headings on the CSV for 'PaySchedule' and 'PrimaryPayCategory'?

 

You can see the minimum field requirements for this here - please get back to us below if you're continuing to have trouble with this. 👩‍💻

View solution in original post

HilaryNaylor
Level 2

Error when importing employees

Yes its these

PaySchedulePrimaryPayCategoryPrimaryLocation

 

sorry the error messages don't match the columns in the csv

thanks

John C
QuickBooks Team

Error when importing employees

Hi Hilary Do those columns you listed have data entered in them? The data within the spreadsheet columns,Pay Schedule, Primary Pay Category and Primary Location should correspond to what you have set up in the Payroll. Pay Schedule should be Weekly, Monthly etc, Primary Pay Category should be Salary, Hourly Pay etc and Primary Location should be whatever you have created within the Locations section.

HilaryNaylor
Level 2

Error when importing employees

Hi John

Yes they do now thanks

Hilary