Remove Credit & Debit card option on invoice payment screen

DSCDaniel · ‎September 28, 2020

I have already opened a ticket on this but am getting nowhere and have been told "that's just the way it works" and its due to QuickBook payments being removed and that i should leave feedback for the developers. I find this pretty unbelievable!

When customers choose to pay invoices directly they are presented by default with an option for Credit Card, Debit Card or PayPal. If the customer chooses Credit or Debit card they will be presented with the error. "Error you can try again, or come back later and try connecting then"

How can I either make these options work or remove the options so that the only option available is PayPal which does work.

GeorgiaC · ‎March 30, 2021

Hi DianaT1,

Currently Square is not a supported payment processor for QuickBooks Online, but we do offer a range of 3rd party apps accessible on the link here that can offer an integration that may be useful to you. Yes Paypal is one of those payment integration options as is GoCardless which you can search in the link provided :)

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DianaT1 · ‎March 30, 2021

I would like an answer to this too. I would prefer that when customer’s pay direct from invoice with credit/debit card payments that can be through square not PayPal. Can this be done please??

GeorgiaC · ‎March 30, 2021

Hi DianaT1,

Currently Square is not a supported payment processor for QuickBooks Online, but we do offer a range of 3rd party apps accessible on the link here that can offer an integration that may be useful to you. Yes Paypal is one of those payment integration options as is GoCardless which you can search in the link provided :)

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Remove Credit & Debit card option on invoice payment screen