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LHarris89
Level 3

Separate customer email addresses for invoices and statements

Our clients often have separate emails for sending invoices to and for chasing payment. However there is not an option for this on QBO. This means statements are going to the invoicing address and not getting actioned resulting in delay in payment.

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Best answer May 10, 2022

Accepted Solutions
GeorgiaC
QuickBooks Team

Separate customer email addresses for invoices and statements

Hi LHarris89, you can enter multiple email addresses for the customer within their profile and in the email field on the invoice by separating with a comma, invoice reminders will then be sent to all address' entered. 

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GeorgiaC
QuickBooks Team

Separate customer email addresses for invoices and statements

Hi LHarris89, you can enter multiple email addresses for the customer within their profile and in the email field on the invoice by separating with a comma, invoice reminders will then be sent to all address' entered. 

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