I have just transferred from Xero to Quickbooks and at present my VAT page has an error message, no details for the current quarter, and when I click on the take action button I get this:
"We can't connect to HMRC
This could be because you recently:
- signed up for a Making Tax Digital account with HMRC
- submitted a VAT return to HMRC
If so, hold tight. HMRC should restore the connection within 72 hours."
I have been through all of the reconnection steps with Quickbooks help, clearing the cache, disconnecting, reconnecting etc, and I have been in touch with HMRC as well who told me about 3 weeks ago that they would resolve the issue within 10 days, clearly that has not happened
My current VAT quarter just ended (December to February), now I've scanned through similar topics on the forum and seen a few people saying you cannot access the VAT submission until the return is due. As the period has ended, does this mean I'll now be able to access the VAT return at some point this week? My deadline for submission and payment is 7 April and I definitely do not want to be waiting until then and inevitably get hit with a late payment fine if HMRC are only receiving the return a day or two before the deadline.
Can anyone shed some light on this? I've been battling with this for weeks now, and I certainly didn't have this kind of grief with VAT on Xero...
