I can't get online to submit a VAT return

Hello, Steve.

I want to ensure I can offer the best answer to your concern. But I need more information about what you're going through.

Did you receive the prompt message while logging into your QuickBooks account or while submitting your VAT return?

I'm looking forward to your reply. Thank you in advance, and have a great day.

I have received the 2021 desktop trail version (accountant) in a link, in order to extend my desktop for 30 days to enable me to complete my VAT return.

I clicked on File MTD as usual but i get the message PLEASE CHECK THE VAT REGISTRATION NUMBER AND TRY LOGIN AGAIN. PLEASE ENSURE THAT THE LINK TO THE CLIENT IS COMPLETED.

I think I am getting this message bc this is an accountants version.

How do i manage to file my VAT return now?

Hello there. I appreciate you providing details of your concern here in this thread. 

Let's work together to ensure you'll get to file your VAT return in QuickBooks Desktop (QBDT). Before anything else, make sure that your VAT registration number is correct. Once ready, let's now perform these steps on how to file your VAT return:
 

1. In your QBDT file, click on File VAT instead of File MTD.
2. Then click on Change User.
3. Log in using your Government Gateway ID and password.
4. Once done, file your VAT return again.

I'll also share this article as your reference to make sure everything is accurate before paying VAT: Review sales tax reports.

I'm looking forward to having this sorted out. Feel free to leave a reply if you require further assistance with filing your VAT return in QuickBooks. The Community team always has your back. Have a good one.