Receiving error on MTD VAT return -- URGENT PROBLEM due to VAT submission deadline!

Thank you for posting in the Community, S400.

I understand the urgency of submitting your VAT return. Let me help you with some troubleshooting steps to resolve the error you received.

First, let's check if your tax ID is correct since that's being pointed out on the error.

1. Go to the Company menu.
2. Choose My Company.
3. Click the pencil icon in the COMPANY INFORMATION section.
4. Go to Company Identification and update your VAT number.
5. Click OK to exit.

If the VAT number is right, you can proceed to updating QuickBooks to download patches and fixes into the program. Most of the time, random errors can be resolved by just updating QuickBooks.

1. Go to the Help menu and select Update QuickBooks Desktop.
2. Go to the Options tab. Select Mark All and then select Save.
3. Go to the Update Now tab and select the Reset Update checkbox.
4. When you're ready, select Get Updates.
5. Close QuickBooks and restart your PC.

If the same thing happens, please contact our QuickBooks Desktop Support again so they can check this further using more tools. I'm not sure what happened the last time you called. There wasn't a communication about changes in the support's availability either, but you can inform them that you couldn't reach them 15 mins before their closing time last time. This way, they can add this incident under your account.

Feel free to go back to this thread if you have more questions in mind.