I work at two locations that are within 200 metres of each other. Quickbooks Self-Employed app will allow me to save one of the places as a favourite location. However, when I try to add the second place I get the error 'another favourite location is too close'. Is there a way around this? Is the favorite location feature available on the web version of the software? I can't find it anywhere.
Let me share some information on how to add the second place as your favourite location within your QuickBooks Self-Employed account.
Since you're prompted with the error saying "Another favourite location is too close", we can recreate a new favorite location with the same correct address. Sometimes, the system won't be that easily recognized the location when it's closely used to the old one. After recreating a new favourite location, we can remove the old one.
Here's how to recreate a new one and be able to save the second place without getting the same error message:
Since you still received the same error and you're unable to add another favorite location, I'd recommend contacting our Customer Care Support so a specialist can help you enter the location in the system. I'll show you how.