Anyone else getting really annoyed with downloading bank transactions & Quickbooks not being able to find the account. Happening on all accounts, NatWest, PayPal etc

CraftyVaper · ‎May 22, 2019

Already tried deleting cookies, using incognito and a different device. Updated account info, get a message saying we are downloading your transactions, then nothing. Just getting constant spinning on the page. This is becoming more than a weekly event now & it's incredibly frustrating, can you just fix it please with the extra money you are earning from putting subscriptions up!

John C · ‎May 22, 2019

Hi CraftyVaper

We are experiencing issues with all banks at the present time and we are attempting to discover where it is emanating from.

We would be grateful if you can PM us on Facebook or DM us on Twitter with the email address associated with your QuickBooks account. We will add your company to the product investigation and you will be updated once the issue has been resolved.

CraftyVaper · ‎May 22, 2019

That's great, but maybe you should update the error message to say 'we are experiencing issues' rather than we can't find this account at your bank. I've wasted 90 minutes this morning trying to fix it.

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Anyone else getting really annoyed with downloading bank transactions & Quickbooks not being able to find the account. Happening on all accounts, NatWest, PayPal etc