Hello there, @contact-carryonp.
Thanks for letting us know about your situation. I'm here to help you fix the error code 101, so you can update your bank transactions.
If you attempt to connect a bank account from your online banking account that does not meet at least one of the following conditions and does not have a valid account, you will receive an error 101:
- Your account is inactive.
- No transactions for the last 12 months.
- Unable to accept the terms and agreements from your online banking website.
You may also try to sign in to your bank website in a different browser to see if you can get in without any errors. Then, try to check if there’s an existing balance or if there were transactions in the past 12 months. Lastly, try to check all prompts if you have accepted them and acknowledge them all.
You can use this detailed article for more information: Fix bank error 101 in QuickBooks Online.
Can you tell us the name of your bank account? This way, I'll be able to gather enough information and check for potential investigations.
Additionally, I've added these links that will guide you in downloading your bank transactions and categorizing them:
I'm always here if you still have questions about your bank connection by leaving a comment below. Take care, and enjoy the rest of the week.
