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lee nelson
Level 1

can i upgardw from pro 2016 desktop

hoping some one can advise a solution i have had desktop for 19 years and I'm currently running 2016 pro and have just realized  intuit have changed the maximum items i can have on the system to 14500 and i cant input any more invoice for customers if i need to create a new item and wont let me delete older items off the system to let me create new ones i don't really want to go to an online version and was wondering if i could possibly upgrade to the latest version available which i think is 2021 pro as ii am stuck now and cant add any more items for invoicing to customers

any help or advice would be much appreciated lee 

3 REPLIES 3
ClaireSamanthaS
QuickBooks Team

can i upgardw from pro 2016 desktop

Hi there, Lee. Please note that Intuit has stopped selling and supporting all UK Desktop versions, including Pro, Premier, and Enterprise.

 

Because of this, there is no newer Desktop version available for you to purchase or upgrade. Even if you found a copy from 2021, it would still have the same 14,500-item limit that is currently blocking your invoices. The Desktop product line no longer exists in the UK. You have no option but to upgrade to a QuickBooks Online (QBO) subscription.

 

Switching to QBO is the only way to remove the item limit. Online versions (Plus or Advanced) can handle far more items, so you can keep adding what your customers need. You'll also stay compliant with the UK's Making Tax Digital (MTD) rules. Your data is safe, you can move your 2016 records to the cloud, and keep all 19 years of your history.

 

While we  know you prefer the Desktop experience, the software has simply reached its technical limit. Moving to QuickBooks Online is the only functional path forward to get your invoicing back up and running.

 

You can take a look at this article to find the right version for your business needs: QuickBooks Online Plans and Pricing.

 

If you have additional questions or concerns, feel free to leave a comment below.  

SIAB
Level 8

can i upgardw from pro 2016 desktop

Where is your company located? UK or another country?

klous-1
Level 5

can i upgardw from pro 2016 desktop

Your data is safe, you can move your 2016 records to the cloud, and keep all 19 years of your history.

 

Take care; from our experience moving 19 years of data would be very difficult (and problematic), especially if you use multicurrency and/or Inventory. 

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