Hello there, @lashleyslandscap. I'll share some insights about your bank connectivity concern.
For now, we can perform some troubleshooting steps to isolate the issue. When a user encounters problems with QBO that appear to be browser-related, we recommend that they clean their cache. Temporary internet files increase loading performance, but too much can build up and cause operations to slow down.
Here's how:
1. Restart your browser.
2. Use other browsers like Incognito.
3. Clear your browser’s cache and browsing history.
Once you're in the Private or Incognito Window, sign in to your QuickBooks Online account.
If it works, return to your previous browser and clear the cache but don't clear the cookies. You can also use other compatible browsers.
In case the issue persists, you can consider contacting your bank. This way, a representative from the bank can check and investigate to determine what's causing the error.
Also, I'd like to know the name of your financial Institution so I can check if there's a reported issue in our end.
I'll be adding these articles for future reference:
Please post a reply to keep me updated about the process or if you have any other concerns. I'll be around. Take care always!
