Hi there, @Miriam162.
Due to the fact that QuickBooks Online (QBO) lacks Point of Sale features, it is currently not possible to utilize QBO as a POS. Check out these articles to learn how two products are compared:
As a workaround, I'd recommend looking for a third-party application which is the same feature as POS. Let me guide how you how:
- On the left panel, click Apps.
- Click the Browse Category drop-down list.
- Type Point of Sale in the search box.
- Click the app so you can check more details.
Additionally, check out the links below to learn more about POS and QBO features:
You're welcome to post here again if you have concerns regarding your QuickBooks Online. I'll guide you through the process. Be safe always.