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Level 2

Can someone add me to the error issue with connecting my account to Barclays app please?

 
1 REPLY 1
QuickBooks Team

Can someone add me to the error issue with connecting my account to Barclays app please?

Thanks for reaching out to the Community, info-loveyourflo.


There’s currently an investigation when connecting to Barclays (INV-51171). If you receive errors 350 or 590, I suggest signing up to the list of affected users. This is to ensure you’ll receive email updates about the issue.


We always prioritize the safety of your account, so I recommend contacting our QBO Care Team. One of our specialists can add your name in a secure space.


Here’s how:

 

  1. Go to the Help icon at the top to select the Contact Us link.
  2. This will open another window where you can enter the issue/topic.
  3. Next, click on the Let’s talk button to view the support information.
  4. Choose Chat or Call us.

Alternatively, manually upload transactions using a CSV file. This is to ensure you’ll have the latest entries added into QBO. I’m adding a guide that outlines the complete instructions: Manually upload transactions into QuickBooks Online.


However, if you didn’t receive any of these errors, I’m adding a guide that contains resources to resolve banking issues. Make sure to click on the link for the specific code to view the complete information: Open Banking connection errors.


When you’re unable to fetch the latest transactions or an update is not working, you can use the following article for future reference: What to do if you can’t find downloaded transactions in QuickBooks Online.


Reach out to me again if you still need help with QuickBooks. I’ll be right here to assist further. Have a good one.