Hi
I’m having problems changing my form styles because the changes will not save.
I continuously get a loading image when trying on a browser.
I’ve tried standard and incognito windows with cleared cache.
On the app I have a similar issue. When I click “apply” the button goes from black to greyed out and the page does not save.
Can anybody please suggest a fix?
TIA
Solved! Go to Solution.
Hi there, @Pete650.
Thanks for sharing the steps that you've take to resolve issue.
Let's try opening your account on another supported browsers. This might be a temporary issue with your current browser and QuickBooks. That way, you can save your customization.
The following browsers are supported on both web and mobile devices:
To know what computer and browser you need for the best experience when using QuickBooks, please check out this article: System requirements for QuickBooks Online.
I've also included a detailed resource about customizing sales forms and creating recurring templates in QuickBooks:
Let me know if you need further assistance with the customization process. I’ll get back to help and make sure this is taken care of for you. Have a great rest of the day.
Hi there, @Pete650.
Thanks for sharing the steps that you've take to resolve issue.
Let's try opening your account on another supported browsers. This might be a temporary issue with your current browser and QuickBooks. That way, you can save your customization.
The following browsers are supported on both web and mobile devices:
To know what computer and browser you need for the best experience when using QuickBooks, please check out this article: System requirements for QuickBooks Online.
I've also included a detailed resource about customizing sales forms and creating recurring templates in QuickBooks:
Let me know if you need further assistance with the customization process. I’ll get back to help and make sure this is taken care of for you. Have a great rest of the day.
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