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hncwilli
Level 1

cant find old invoices

I need to view old invoices from my old self employed account but cant find them anywhere

1 REPLY 1
JayAnne_C
QuickBooks Team

cant find old invoices

Hello there, Hnc. To better assist you, could you please share the specific steps you took when migrating? It would also be helpful to know if you transferred to QuickBooks Sole Trader or the Sole Trader Plus version, as this will help me determine why your invoices didn't carry over.
 
In the meantime, please check for the missing transactions by logging into the original QBSE website. If they're not visible there, verify the new platform via the sign-in link.
 
To resolve this and ensure your account is up to date, you can manually upload those invoices by heading to the Gear icon > Import Data > Invoices, then following the on-screen prompts to complete the process.
 
To prevent similar issues in the future, we recommend downloading and saving your reports and accounting information before switching platforms to ensure you always have a permanent record of your data.
 
Should you have any other concerns, feel free to reply to this thread.

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