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Emu1
Level 1

Customise email

Having looked at advice I can’t work out how to customise my email for invoices. I use the mobile app on iphone. Apparently there is a settings “cog” but I can’t find it. Can you advise 

Solved
Best answer January 27, 2023

Accepted Solutions
Rubielyn_J
QuickBooks Team

Customise email

Let me provide further details to help change your email address, @Emu1.

 

If you're QuickBooks Self-Employed, we can customise the email address in your invoice Work Info

 

Let me show you how;

 

  1. Proceed to Invoices from the left menu. 
  2. Select Create invoice at the upper right.
  3. In the invoice page, click Edit work info

  4. In the Email field, enter the correct email address.
  5. Click Save.

 

I'm also sharing these links to help manage your invoices and account in QuickBooks Self-Employed:

 

 

You're always welcome to tag me in your reply if you have any other questions about changing the email address for invoices. I'm always here to back you up!

View solution in original post

3 REPLIES 3
GeorgiaC
QuickBooks Team

Customise email

Hi Emu1, thanks for joining the Community - these settings are only able to be edited via the web version, where you'll find the cog located in the top right-hand corner. The web version can be accessed from any device, and is supported on Safari for iOS and Chrome for Android.

Emu1
Level 1

Customise email

I’ve found the cog now thank you. But it does not seem to bring up any means of changing the E Mail. 

Rubielyn_J
QuickBooks Team

Customise email

Let me provide further details to help change your email address, @Emu1.

 

If you're QuickBooks Self-Employed, we can customise the email address in your invoice Work Info

 

Let me show you how;

 

  1. Proceed to Invoices from the left menu. 
  2. Select Create invoice at the upper right.
  3. In the invoice page, click Edit work info

  4. In the Email field, enter the correct email address.
  5. Click Save.

 

I'm also sharing these links to help manage your invoices and account in QuickBooks Self-Employed:

 

 

You're always welcome to tag me in your reply if you have any other questions about changing the email address for invoices. I'm always here to back you up!

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