Error when querying purchases endpoint

PullTest · ‎September 22, 2022

I seem to be getting the below error when querying the purchases endpoint -

{
"responseHeader": {
"status": 400,
"message": "",
"intuitTid": "1-632c2d53-1b77d8bc002494a93fef8809",
"realmID": "4620[removed]72310"
},
"response": {
"Fault": {
"Error": [
{
"Message": "Error processing query",
"Detail": "QueryProcessingError: Diners Club",
"code": "4002"
}
],
"type": "ValidationFault"
},
"time": "2022-09-22T02:39:31.493-07:00"
}
}

Ashleigh1 · ‎September 22, 2022

Hello PullTest,

Welcome to the Community page,

Please can you ring the helpline on 0808 234 5337 it is open mon to fri 8am to 7pm and is free from any UK landline or mobile, so you can set up a screen share with the agent on the phone so they can look into why you're getting this error more for you thanks.

PullTest · ‎September 22, 2022

Hi, this is not related to the UI. This is using your API explorer platform and hitting the purchases endpoint

GeorgiaC · ‎September 22, 2022

Hi PullTest. are you accessing a specific page or completing a certain action when receiving this response in QuickBooks?

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Error when querying purchases endpoint