Hi, I was able to manage DD mandates via All lists in QB. Since this evening they have 'disappeared'. Any idea how to find a list of Dd mandates?

I noticed this too. Guide says go to: Lists > All Lists > Direct Debit Mandates.

This is missing today. Double check here and this doesn't add up.

https://quickbooks.intuit.com/learn-support/en-uk/help-article/list-management/import-mandates-gocar...

Try this direct link: https://app.qbo.intuit.com/app/mandates

I'd recognize the urgency of getting this resolved, @treasurer-cambri.

Upon checking here on my end, I've found out that there's an ongoing investigation into locating Mandates within the Lists section of QuickBooks Online.

Please know that our team is currently working on getting a better understanding of this matter, determining its root cause, and ultimately resolving it. With this, I recommend contacting our Customer Care Support Team so they can add you to the affected users and update you once there's a possible resolution. 

Here's how you can reach out to them: 

1. From the Search tab, click Contact Us.
2. Enter your question and select Continue.
3. Review and select from the following: Have us call you, or Chat with us.
   
   

In the meantime, you can use this link to access the mandates page: app.qbo.intuit.com/app/mandates

Once sorted out, this article will guide you on how to set up and use the GoCardless app within QBO. This will enable you to collect direct debit payments and ensure timely invoice payments: Get started with GoCardless in QuickBooks Online.

I appreciate your patience while our engineers are working to fix the problem. Please don't hesitate to add any other future concerns for QBO. I'm here to listen and help.