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Anonymous
Not applicable

How do you get credit card transactions downloaded from an RBS Credit Card - There doesn't seem to be a link in Quickbooks on line that works ?

 
6 REPLIES 6
TaliaI
QuickBooks Team

How do you get credit card transactions downloaded from an RBS Credit Card - There doesn't seem to be a link in Quickbooks on line that works ?


Hello Rich99,

 

The credit card option is named 'The Royal Bank of Scotland (RBS) - Business and personal - Digital Banking - Credit card services - UK' - are you not able to connect to this one?

 

Thanks,

 

Talia

Anonymous
Not applicable

How do you get credit card transactions downloaded from an RBS Credit Card - There doesn't seem to be a link in Quickbooks on line that works ?

I'm not getting transactions only the Total Value owed

 

TaliaI
QuickBooks Team

How do you get credit card transactions downloaded from an RBS Credit Card - There doesn't seem to be a link in Quickbooks on line that works ?


Hello,

 

Please send over a screenshot when you message us about your other issue on Facebook or Twitter and we will look into this at the same time.

 

Thanks,

 

Talia

Anonymous
Not applicable

How do you get credit card transactions downloaded from an RBS Credit Card - There doesn't seem to be a link in Quickbooks on line that works ?

Tried this link and it is just going around in circles asking for login details password pin etc and getting nowhere - The CLIENT has been given access using

 

"Https://www.business.rbs.co.uk/business/clearspend" which works but Quickbooks doesn't have this option

Anonymous
Not applicable

How do you get credit card transactions downloaded from an RBS Credit Card - There doesn't seem to be a link in Quickbooks on line that works ?

DON'T Use Facebook or Twitter - AND WONT

TaliaI
QuickBooks Team

How do you get credit card transactions downloaded from an RBS Credit Card - There doesn't seem to be a link in Quickbooks on line that works ?

In that case, we would recommend to contact our support team via 0808 234 5337 who can set up a screenshare to look into this further for you.

 

From the link provided above, it may be that this isn't yet an option within QuickBooks, in which case you will need to upload the transactions via CSV.

 

Thanks,

 

Talia

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