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Level 1

Intuit UK not allowed to sell QB Desktop

I am very worried.

I phoned QuickBooks / Intuit in the UK, as I was told by a QuickBooks expert on the chat to do so.

I wanted to buy the 2019 version of QB desktop.

I was then told by the QB expert in the UK that they are prohibited from selling their desktop versions! It seems as if they do not conform to the UK accounting principles. I am now worried that my desktop version in South Africa will also be subjected to the same treatment by whatever the Accounting Board is in South Africa, because South Africa usually follows what happens in the UK. What is going on? QB cannot offer the same functionality online as they offer in their Desktop versions and it seems as if we are going to have to gravitate to other firms that offer more compatible software? I'd appreciate comments on this.


QuickBooks Team

Intuit UK not allowed to sell QB Desktop

I appreciate you taking the time to share this @KingFelmet.


It seems you posted a relevant question that my colleague 

SarahannC answered. If you haven't received notification yet, please refer to this link for her response:


You can always refer to our Help Articles. There are a variety of QuickBooks-related topics and instructions here.


For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.

Fiat Lux - ASIA
Level 15

Intuit UK not allowed to sell QB Desktop


We can still help get a new one-time license for QBD 2019 UK version from Intuit. But you should wait after June 2023 to make sure their activation code is still valid.


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