I have an stock stock part in item list and have been using this item in customers invoices since 2 years. When I try to use this item now to create customer invoice, I am getting the error that this item does not exist in the item list. But when I check the items list this item exit. Can anyone help to resolve this issue.
If you have rebuilt the data and resorted the list and it still doesn't find it. I suggest you are best calling in and speaking to our desktop agents, they will be able to sort this issue out you are having and set up a screen share so they can see what is going on. The number to call is 0808 168 9535