Issue with quickbooks reverting to previous customer after inputting an invoice
We are having an issue with quickbooks for the last week.
When we click into a customer and then create a new invoice and save it, quickbooks is reverting back to the previous customer that I was in and not the current customer that I created the invoice for. I have tried it on numerous laptops and the issue is happening on all of them.
Issue with quickbooks reverting to previous customer after inputting an invoice
Hello Clairetrad,
Welcome to the Community page,
We are aware of this issue and there is an investigation on this that our engineers are working on getting fixed as soon as possible. The workaround for this is you can go to main customer ledger by clicking customers at the top instead the sidebar and that keeps it on the last customer transaction was created.
Issue with quickbooks reverting to previous customer after inputting an invoice
Hello Clairetrad,
Welcome to the Community page,
We are aware of this issue and there is an investigation on this that our engineers are working on getting fixed as soon as possible. The workaround for this is you can go to main customer ledger by clicking customers at the top instead the sidebar and that keeps it on the last customer transaction was created.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.