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JDMIM
Level 1

Loading issues

hello yall

I'm having signing on and its related to not being able to load the DDL at signing into quickbooks...any remedies available to help would be greatly appreciated!

 

Solved
Best answer August 10, 2022

Accepted Solutions
MJoy_D
Moderator

Loading issues

I can help you with resolving the error you're having with your QuickBooks, @JDMIM.

 

Are you having trouble loading your QuickBooks Desktop (QBDT)? If so, you can run the Quick Fix my Program from the QuickBooks Tools Hub. This tool will close any open background processes QuickBooks uses and run a quick repair on your program.

 

Step 1: Download and install the QuickBooks Tools Hub:

 

  1. Close your QBDT. 
  2. Download or get the latest QuickBooks Tool Hub
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the prompts to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

 

Step 2: Run the Quick Fix my Program:

 

  1. Go to your QuickBooks Tools Hub and click the Program Problems.
  2. Select Quick Fix my Program.
  3. Start QuickBooks Desktop and open your data file.

 

If you're still having problems getting into your QuickBooks, follow the next solutions outlined in the following article: QuickBooks Desktop doesn't start or won't open

 

You may also consider performing a clean install of QuickBooks Desktop so Windows can fix any company file issues: Clean install QuickBooks Desktop

 

Let me know if there is anything else that I can help you with your QuickBooks Desktop.​ I'm always here ready to help. Have a wonderful day! 

View solution in original post

1 REPLY 1
MJoy_D
Moderator

Loading issues

I can help you with resolving the error you're having with your QuickBooks, @JDMIM.

 

Are you having trouble loading your QuickBooks Desktop (QBDT)? If so, you can run the Quick Fix my Program from the QuickBooks Tools Hub. This tool will close any open background processes QuickBooks uses and run a quick repair on your program.

 

Step 1: Download and install the QuickBooks Tools Hub:

 

  1. Close your QBDT. 
  2. Download or get the latest QuickBooks Tool Hub
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the prompts to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

 

Step 2: Run the Quick Fix my Program:

 

  1. Go to your QuickBooks Tools Hub and click the Program Problems.
  2. Select Quick Fix my Program.
  3. Start QuickBooks Desktop and open your data file.

 

If you're still having problems getting into your QuickBooks, follow the next solutions outlined in the following article: QuickBooks Desktop doesn't start or won't open

 

You may also consider performing a clean install of QuickBooks Desktop so Windows can fix any company file issues: Clean install QuickBooks Desktop

 

Let me know if there is anything else that I can help you with your QuickBooks Desktop.​ I'm always here ready to help. Have a wonderful day! 

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