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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
garybriggs_16
New Member

My app has lost data and I don’t get any of the options to look at anything

 
1 REPLY 1
ThomasJosephD
QuickBooks Team

My app has lost data and I don’t get any of the options to look at anything

I can see how losing access to your data without a way to check it could impact your workflow, Gary. Let's work together to resolve this.

 

If the data appears to have disappeared when accessing your app, I recommend logging into your account through a supported web browser to verify whether it is still stored there.

 

Once you’ve confirmed the data is intact and accessible, I suggest uninstalling and reinstalling the application on your device.

 

This process can help clear any accumulated data or underlying issues that might be interfering with the app’s ability to load your data properly. Additionally, reinstalling ensures you're using the latest version of the app, which can enhance compatibility and functionality overall.

 

Don’t hesitate to reply to this thread if you need further assistance.

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