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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
therapysarahedwards
Level 1

My receipts are not uploading. Quickbooks said that this was an known issue and after a month was told it was fixed but the problem persists. Any suggestions?

When I upload it just gets on trying and I have to come out of the app. I've emailed but received no reply!

1 REPLY 1
IrishA
QuickBooks Team

My receipts are not uploading. Quickbooks said that this was an known issue and after a month was told it was fixed but the problem persists. Any suggestions?

I appreciate you bringing this to our attention, Iherapysarahedwards. We recognize the urgency of getting your receipts uploaded smoothly.

 

To resolve this as quickly as possible, we recommend contacting our phone support team. They have the necessary tools and expertise needed to securely access your account, investigate the issue, and provide a solution.

 

Here’s how you can contact them:

 

  1. Navigate to the Help (?) option.
  2. Click on Contact Us.
  3. Provide a brief description of your concern, then select Continue.
  4. You’ll have the option to request a Callback or start a Live chat with a support expert.

 

Please don’t hesitate to let us know if you have any other questions or need additional assistance with QuickBooks. Feel free to leave a comment below, and we’ll be happy to help.

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